Our Terms and Conditions section also contains information which you may find helpful, particularly regarding the Certificate IV course.

Q. Do you offer courses by distance education mode and online?

A. Yes, the FNS40804 Certificate IV in Financial Services (Finance/Mortgage Broking)/ Mortgage Consultant qualifying certificate and the Commercial Origination course is offered by distance education and online. Click here for a FNS40804 Fact Sheet. The W.A. Supplement course is also offered by distance education and by online learning.  Further courses will be offered by distance education mode in the future.

Q. What happens if I enrol in a course, but then can’t attend?

A. Please refer to our Terms and Conditions section.

Q. How does graduate placement work?

A. If you indicate on your Course Enrolment Form that you wish to be considered for graduate placement, you should provide us with a complete resume after you have graduated. NFI will then scan your resume and email it to our industry partners for consideration in employment.

Q. Do you offer training for larger corporate groups?

A. Yes, we offer tailored solutions to corporate clients. NFI can blend a course and contents to develop a training solution suited to individual or group needs. Click here for more details.

Q. When are exam timetables available for distance education students?

A. You need to select an Invigilator to supervise you when you are ready to sit for your exam and forward an Exam Request form to NFI advising of their contact details.  An Invigilator kit will then be forwarded to them by mail. The exam will be included in this kit in a sealed envelope and you can then sit your exam with your supervisor at a time that suits you.

Q. Will doing work experience help me to get a job?

A. Yes, in most cases undertaking work experience demonstrates initiative and enthusiasm to potential employers, therefore increasing your likelihood of gaining employment.

Q. Do you provide specific course information on this website?

A. Yes, you will find Course Fact Sheets in the Courses section of this website.

Q. How do I find out about available jobs in the Mortgage Industry?

A. Advertised jobs are only the tip of the ‘employment iceberg’. To locate available jobs you should try to start networking within the Mortgage Industry. Attend industry functions, conferences and awards nights – get known! Perhaps start locating jobs in industry magazines, employment websites and employment agencies that specialise in the Mortgage Industry. Check out: www.vanillaconsulting.com.au.

Q. Can I speak to someone about NFI’s courses?

A. Yes, certainly- please call Client Services on 1300 765 400 – we’d be delighted to hear from you.

Q. When do course enrolments close?

A. You can find a schedule of proposed course dates by clicking here. We ask that you submit your Course Enrolment Form to us by fax or mail as far in advance as possible of your chosen course date. Distance education and online courses can commence at any time you desire.

Q. How can I send in my enrolment form?

A. Course Enrolment Forms can be sent via fax or mail, or you may scan and email to NFI.  Details are provided at the bottom of the enrolment form.

Q. How will my results be advised to me?

A. You will receive your results via post, not more than two weeks after you have submitted all your assessments. Online students' assessments will show results via the online platform.

Q. What if I don’t pass my assignments?

A. NFI’s trainers are available for assistance by phone or email to help you if you encounter difficulty in completing your assignments. If you do not reach the 85% pass mark on your first attempt, you can re-submit your assignments at no extra cost. We want to help you achieve success whenever possible.

Q. When do I get my Certificate?

A. You will receive your Certificate once your assessments have been submitted and you have achieved 85% or higher. We will forward this to you by post, within 2 weeks of your submitting all your assessments. We can also fax a copy to you, ahead of mailing it, if required for MFAA membership purposes.

Q. What is RPL and who can apply?

A. For full details on RPL, please click here.

Q. I have done a Certificate III in Mortgage Lending, how do I upgrade to a Certificate IV in Financial Services (Finance/Mortgage Broking)?

A. NFI offer a bridging module for those students that wish to upgrade from a Certificate III to the Certificate IV.  Otherwise, if you have existing work experience, RPL can often the most time efficient way to achieve this qualification.  RPL is available at a cost of $275 (incl GST) and a pdf file outlining the procedure is available on this website.

Q. Is the Mortgage Consultant Qualifying Certificate the same as a Certificate IV?

A. The MCQC course is the name we previously used for our Certificate IV in Financial Services (Finance/Mortgage Broking) and the course is nationally recognised under our Registered Training Organisation (RTO) national provider number 31203. Successful completion of this course along with successful completion of the MFAA Initial Compliance Pack 2005 or Standard Operating Guidelines and Compliance, will fulfil the education requirements for Accredited Mortgage Consultant status with the MFAA. The National Finance Institute is also a Full Member of the MFAA.

Q. I don’t know whether being a mortgage broker is the right decision for me or not. Is there any way to find out what it’s really like being a mortgage broker before I commit to doing the full course?

A. Yes, you can attend one of NFI’s information evenings which are held in different cities throughout Australia a few times a year. Click here for a Fact Sheet.  Alternatively you may wish to phone us to ask any industry questions you may have.  We are happy to help where we can.