In the case of you making an appeal on academic grounds, against the Course Trainer or The National Finance Institute, you should first attempt to achieve resolution through an informal approach directly to the trainer or person responsible for the action.
Alternatively, you can provide feedback on the situation directly to the Managing Director of The National Finance Institute via email peter@financeinstitute.com.au.
If all or part of the grievance remains unresolved, you may wish to submit a formal appeal to resolve the grievance.
You have the right to initially lodge a written appeal to the Managing Director. Should the response or action be unsatisfactory, then you have the right to appeal to the NFI Academic Appeals Committee.
This committee will review the circumstances of the dispute and make a decision on the matter. Should you require a hearing, a meeting will be organised to discuss the grievance. Conditions regarding the committee review process would be provided to the complainant prior to the review occurring.