Frequently Asked Questions about our Webinars

Q. Does The National Finance Institute offer Webinars or Podcasts?

A. Our own webinar series is finished.   But you can access Access Industry Podcasts HERE

Any information provided below relates to webinars that were conducted in previous years.

Q. What’s the Difference between a Webinar and a Podcast?

A.   Webinars typically contain both audio and video, while podcasts normally include only audio.

• Webinars are mostly held in real-time, while podcasts are usually pre-recorded.
• The majority of podcasts are free, as per iTunes and Google Play requirements, while webinars tend to impose a registration fee.
• Podcasts are typically shorter than webinars, and are usually more informal in nature.
• Webinars encourage real-time engagement and interaction from attendees via live chat, polls, and Q&As, while podcasts are pre-recorded and there’s no opportunity for audience engagement.
• Webinars typically include some form of visual component (e.g., PowerPoint slides), whereas podcasts are purely audio.

Q. Do I earn CPD points by subscribing to a webinar?

A. Yes, when we were offering them each 1 hour NFI webinar session earned you 1 CPD point. CPD points are required if you are registered with MFAA, FBAA and ASIC.

Q. What kind of topics were previously covered?
A. Topics from earlier years included:

• How to market your business on a small budget (incorporating email marketing)
  – Real life case studies and practical examples on how to market your business

• Time Management for Mortgage Brokers
  – Why is time so important? Tried and true practices, time budget. What is really important?

• Business Practices and Processes
  – Leadership versus management, leadership styles, why brokers fail, managing people

• Building your Personal Brand
  – Guest speaker Doug Mathlin will discuss identifying your clients’ real needs, personalising your service, and winning strategies in today’s market

• The Art of Closing a Deal (incorporating the psychology of a loan) – – In this session we discussed identifying your clients’ real needs, personalising your service, and winning strategies in today’s market.

• Client Loyalty – One Piece of Advice
  – ‘Touch point,  ’ word of mouth marketing, the importance of staying in touch

• How to Gain Referrals – Adopting a referral mindset, relationship is everything, prospect for referrals

• ACL Holders: Annual Compliance Certificates Simplified!

  – From July 2011 the first Australian Credit Licence renewals and compliance certificates were due – your obligations and what to do to comply (Guest speaker from our legal team).

• The Habits of Effective Brokers  – Clint Hawthorne National Manager of Sales for Australian First Mortgage discussed what makes really effective mortgage Brokers effective. Clint was a leader in the mortgage industry for many years so deeply understood what makes good brokers function.

• What is Your Product, the Product is You! – Recognising how the relationship you build with your clients – rapport and trust – determines your future level of success

• The 5 Drivers of Revenue Growth – Practical tips on how to improve your bottom line

• The 16 Principles of Influence in Sales – The 16 Principles of Influence in Sales for you to review your own principles

• Sales Slumps – Are you in one now?
  – Sales people know that from time to time there are slumps. It can affect your results but it also affects your confidence, enthusiasm and may affect family or friend relationships. 

• Effective Selling – Barriers to Cross Selling
  – In this two part webinar we discussed Effective Selling and then move on to the barriers to Cross Selling. Cross selling other products has been touted as extremely important for the survival of brokers. What stops us from doing it effectively?

• How to Overcome Marketing Reluctance
  – Many Brokers are quite happy to market and it comes naturally to them but many are shy and perhaps introvert and aren’t comfortable with a lot of marketing activities. Can they still do well at personal marketing? This webinar discussed some strategies that may assist the introverts to do some personal marketing

• Marketing – Where are we now?
  – Marketing evolves over time like everything we do. The actual marketing ideas don’t change much but the way we use the ideas constantly changes – and so must we.

• Develop a Referral Mindset

• Lead Generation Best Practice
  – We had spoken a lot about lead generation in recent webinars because it is so important for brokers to be involved in it. However some do it better than others and there are best practice ideas that will assist brokers generate leads. In this webinar we discussed the 5 essentials for good lead generation.

• Your Guide to Setting and Achieving Sales Goals 
  – Most people are good at setting sales goals but actually achieving them is very rewarding and fulfilling. Learn techniques about setting sales goals that will make achieving them more likely and make sales more enjoyable.

• Tips for maximising time and deepening relationships with referrers
  – Many brokers tell me it is hard work to get serious time with good referral sources to get them to understand what they can do for them. I agree but there are methods of approaching good referrers that work better than the way most people do it. The way to approach potential good referrers is really important and it is not a short term fix. It takes time but it is worth it.

• NCCP Compliance and Annual Compliance Certificates Simplified with guest speaker Greg Ashe

• The year ahead

• 3 ways to jump start your marketing

• ACL – Are you compliant? With guest experts in ASIC compliance

• The Biggest Sales Lie in Business
  – In any sales book you may read today the premise always is that the Salesperson always knows more than the client. In today’s internet age that premise may not be correct. Today’s savvy clients aren’t waiting for the Salesperson to educate them on the product. Can the Salesperson be as influential as they once were?

• 6 Steps to Marketing and Business Development Success
• Get 200% to 300% more qualified referrals
• Commercial lending
• SMSF Property Loans

• ACL Compliance – Understanding your ongoing compliance requirements, with guest speaker Greg Ashe